Pilates Method Alliance Privacy Policy
Effective Date: August 1, 2025
The Pilates Method Alliance (“PMA,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit or interact with our website (the “Website”).
By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.
1. Owner and Data Controller
Pilates Method Alliance
Email: isupport@pilatesmethodalliancesupport.zendesk.com
2. Types of Data We Collect
The types of personal data we collect may include:
Contact details (name, email address, mailing address, phone number)
Membership and account details
Payment and billing information
Usage data (IP address, browser type, pages visited, time spent, referring pages)
Information you voluntarily provide through forms, surveys, event registrations, or email communications
We may also collect data automatically through cookies and similar technologies. Please refer to our Cookie Policy for more information.
Unless specified otherwise, the data we request is mandatory for providing our services. If you choose not to provide required information, we may not be able to fulfill your request.
3. How We Use Your Data
We process your personal data to:
Provide and manage our services
Maintain and improve the Website’s functionality
Communicate with you about memberships, events, and updates
Process payments and fulfill orders
Send marketing and promotional materials (with your consent)
Comply with legal obligations and enforce our terms
4. Legal Basis for Processing
We process personal data under the following legal bases:
Your consent for one or more specific purposes
Performance of a contract or pre-contractual obligations
Compliance with a legal obligation
Our legitimate interests (such as improving services or promoting PMA’s mission)
5. Data Storage and Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. Data may be stored on secure servers operated by PMA or trusted service providers.
6. Data Sharing
We may share your data with:
PMA staff and contractors for operational purposes
Third-party service providers (IT services, payment processors, event platforms)
Legal or regulatory authorities when required by law
We do not sell your personal data.
7. International Data Transfers
If you are located outside the United States, please note that your information may be transferred to and processed in the U.S. and other countries with different data protection laws.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Once the retention period ends, your data will be securely deleted or anonymized.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
Access and request a copy of your data
Correct or update your data
Request deletion of your data
Restrict or object to the processing of your data
Withdraw consent at any time (without affecting prior lawful processing)
Request data portability
Lodge a complaint with a data protection authority
To exercise your rights, contact us at support@pilatesmethodalliancesupport.zendesk.com
10. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookie settings in your browser. For more information, see our Cookie Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Significant changes may also be communicated via email or other appropriate channels.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Pilates Method Alliance